3bd Privacy Policy — Our Commitment to Protecting Your Data

3bd is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We believe that the protection of your personal data is a fundamental right, and we take our responsibility in this area very seriously. This Privacy Policy explains how 3bd collects your information, the purposes for which it is used, and how that information is kept secure.

This policy applies to the 3bd website (3bd.run), mobile app, and all associated services. By registering, logging in, placing bets, or using any of our services, you agree to the terms of this Privacy Policy.

We adhere to international data protection standards and have incorporated GDPR principles into our operations. We are committed to safeguarding your privacy.

3bd collects various types of information from you that are necessary to provide and improve our services. We only collect data that is genuinely required to operate our platform.

A) Information you provide directly

• Full name, date of birth, and nationality
• Mobile number and email address
• Current address and postal code
• A copy of your national ID or passport for identity verification
• Payment-related information (mobile banking number)
• Support Team Conversation History

B) Automatically Collected Information

• IP Address & Device Identifiers
• Browser type, operating system, and screen resolution
• Platform login time, logout time, and session duration
• Page Visit History & Click Patterns
• Betting and gaming history
• Complete transaction logs

C) Information Received from Third Parties

• Transaction confirmation data from payment gateways
• Identity verification results from our KYC verification service provider
• Risk assessment data from fraud detection services

3bd uses your information for specific, transparent purposes. No data is ever used beyond what we have stated. Full details are provided in the table below.

We always obtain your consent before sending marketing communications. You can unsubscribe from marketing emails at any time.

3bd never sells your personal information or transfers it to third parties for commercial purposes. However, in certain circumstances, we may share limited data.

Who We May Share Information With

• Payment provider: To process transactions via mobile banking services such as Mobile Pay, Nagad, and Rocket
• KYC verification provider: Authorized third-party agencies for identity and age verification
• Security services: Fraud detection and cybersecurity agencies
• Law enforcement agencies: Where required by court order or legal obligation
• Regulatory authority: For mandatory reporting required by licensing authorities

What We Never Do

• Selling data to advertisers
• Sharing information on social media platforms
• Trading data with unauthorized third parties
• Using your data for marketing purposes without your consent

The 3bd website uses cookies and similar tracking technologies to personalise and improve your experience. Cookies are small text files stored in your browser.

Cookie Types

• Essential cookies: To maintain login sessions and platform security — these are essential for the platform to function
• Functional cookies: To remember your language preferences, theme, and personal settings
• Analytics cookies: To analyze page visits and usage patterns (subject to your consent)
• Marketing cookies: To show relevant promotions (subject to your consent)

You can disable non-essential cookies through your browser settings, though some features may become limited as a result. For more information about cookies, please contact our support team.

3bd uses industry-leading security technology to protect your data. Our security infrastructure is safeguarded across multiple layers.

• All data transmissions are secured via 256-bit SSL/TLS encryption
• Stored data is encoded with AES-256 encryption
• Two-factor authentication (2FA) is available
• 24/7 suspicious activity monitoring is in place
• Regular independent security audits are conducted
• Physical security at data centres is maintained
• Employee data access is restricted based on role and necessity

3bd does not retain your data beyond what is necessary. However, certain information must be kept for specified periods to meet legal and regulatory obligations.

Once the applicable retention period ends, your data is securely deleted or irreversibly anonymised.

3bd respects your data protection rights. You may exercise any of the rights listed below, and we will endeavour to respond within 30 days.

3bd's services are intended strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

• Age verification is mandatory at registration
• Age is confirmed during the KYC process using a national ID or passport
• Accounts identified as belonging to minors are closed immediately
• Any data collected is permanently deleted without delay
• Parents can report suspicious accounts by emailing support@3bd.run

3bd servers may be located in multiple countries. Where your data is processed or stored outside Bangladesh, we ensure that equivalent protection measures remain in place.

• Standard Contractual Clauses (SCC) are used for international data transfers
• Every third-party partner's data protection practices are verified to ensure they meet our standards
• Data is hosted primarily in GDPR-compliant countries
• Data transfers are kept minimal and purpose-limited

3bd may update this Privacy Policy from time to time. Revisions may be made in response to legal changes, adoption of new technologies, or an expansion of our services.

• You will be notified via email or platform notification ahead of any significant changes
• For minor updates, only the "Last Updated" date at the top of the page will be changed
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy
• If you do not agree to the changes, you may request to close your account
• Archived copies of previous policy versions are available upon request

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

• Email: support@3bd.run (please indicate privacy-related matters in the subject)
• Live Chat: Live chat support is available once you log in to the platform
• Response time: Within 48 hours for standard requests, within 30 days for complex matters

When submitting a request to exercise your privacy rights, please send it from the email address registered to your account so we can verify your identity promptly.